• To provide IT hardware service and support on desktops, laptops for end users and corporate customers
• Provide timely update to customers on service appointment, service status till closure of the services incidents.
• Ensure proper parts handling and movement within the team during transit to customers.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
• Install Operation system, firmware, and bios.
• Handle and manage end-user from end to end.
• Handling, resolving, and keeping track of assigned cases through ticketing system.
• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
• Attend new product training via Web based training.

Job Requirements

• Minimum O level / Nitec
• Welcome entry level - Training Provided
• Basic hardware and software knowledge.
• Flexible and adaptable to change.
• Good interpersonal and communication skills
• Must be willing to travel island wide (roaming role), transport cost shall be reimbursed.
• 5 days work week
• Salary up to $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.