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Desktop Engineer (Fresh Grads Welcome)


JOBSTER PRIVATE LTD.
a day ago
Posted date
a day ago
N/A
Minimum level
N/A
Scope:
  • Perform troubleshooting for client platform related problems.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Perform service request related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in client platform implementation/upgrade project.
  • Manage client platform implementation/upgrade project.
  • Perform on research/evaluation of client platform tools.
  • Provide systems related technical advice to customers or project team.
  • Manage client platform management systems.
  • Manage systems changes through change request process & provide status reports to the relevant parties.
  • Perform client platform related presales tasks.
  • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
  • Ensure service level meet requirement. Propose and implement action plan when required.
  • Established facility management standards/best practices to ensure operation consistency across project/facility management teams.


Requirements:

  • Diploma or Degree in Information Technology, Computer Science, Engineering, or related field.
  • Fresh graduates are welcome; relevant internships or project experience in systems/infrastructure is a plus.
  • Hands-on experience or strong understanding of Windows 10 operating systems.
  • Familiarity with IT infrastructure components such as client management tools, software deployment, and endpoint configuration.
  • Strong analytical and problem-solving skills.
  • Good written and verbal communication skills.
  • Able to work independently and as part of a team in a project-based environment.
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JOB SUMMARY
Desktop Engineer (Fresh Grads Welcome)
JOBSTER PRIVATE LTD.
Singapore
a day ago
N/A
Contract / Freelance / Self-employed

Desktop Engineer (Fresh Grads Welcome)