Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Windows Desktop & Endpoint Engineer (SCCM)

Work with the relevant peer engineering groups to design and implement (with support from the relevant Operational Groups) a Windows desktop environment including the endpoint management solution in accordance with the documented business requirements related to SOI. Function as the Service Owner (not Operational Owner) for the desktop hardware, operating system and endpoint management solution.

Responsibility

• Experience of designing, implementing and maintaining a medium-large Windows desktop environment using Microsoft SCCM.
• Experience of designing, maintaining and supporting OS Deployment and OS Upgrade methodologies.
• Ownership of configuration management as it pertains to the Windows 11 build.
• Responsible for testing, approving and releasing all Windows Desktop OS-related patches.
• 3rd level escalation for Windows Desktop stability and/or performance problems.
• Responsible for creating and maintaining concise technical documentation including; design artifacts, knowledge base articles and standard operating procedures.

Requirement

• Bachelor Degree of revalent.
• 6-8 years experience in revalent.
• Expert-level knowledge of Active Directory/Azure Active Directory.
• Expert-level knowledge of the Windows security framework.
• Expert-level knowledge of PC Hardware and troubleshooting.
• Good understanding of the Adaptiva content delivery products.
• Good understanding of VMware ESXi host and VM device management.