\tSystems Engineer

Skillset Category\tCommon

Mandatory Skills\tWindows Server 2019

Preferred Skills\tSystem Center Operation Manager 2012, Red Hat Linux, System Centre Configuration Management (SCCM)

• \tTo provide Maintenance and Operation Support for Data Center Common Infra Structure

• \tAssess & implement SR/CR within the stipulated SLA

• \tProvide supporting documentation, reports, and other information to management

• \tSupport and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

• \tShall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times

• \tAssist in problem/incident resolution and determination

• \tShall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state

• \tShall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system

• \tShall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer's approval and time stipulated by the Customer

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