Technical Support Officer (contract renewable)
24 days ago
Posted date24 days ago
Entry / JuniorMinimum level
Entry / JuniorEngineeringJob category
EngineeringR1330693
EA Personal Registration No.R1330693
Responsibilities
- Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
- Perform remote troubleshooting on the ticketing kiosks if required.
- Coordinate and work with maintenance team and station staff in:
o compiling fault data for ticketing kiosks and generate reports.
o combining and rearranging data from source documents where required.
o Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
- Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
- Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
- Generate backend reports of the ticketing kiosks for investigation purposes.
- Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
- Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
- Any ad-hoc additional duties as instructed if required.
Requirements:
- Nitec in Engineering or any other relevant field.
- Proficient in Microsoft Office (especially in Excel).
- Possesses high accuracy in processing information.
To apply, please visit to www.gmprecruit.com and search for Job Code: 21189.
To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693
JOB SUMMARY
Technical Support Officer (contract renewable)
Singapore
24 days ago
Entry / Junior
Full-time