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Technical Support Officer (contract renewable)
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EA License No.: 09C3051/ 11C3793
24 days ago
Posted date
24 days ago
R1330693
EA Personal Registration No.
R1330693

Responsibilities

  • Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
  • Perform remote troubleshooting on the ticketing kiosks if required.
  • Coordinate and work with maintenance team and station staff in:

o          compiling fault data for ticketing kiosks and generate reports.

o          combining and rearranging data from source documents where required.

o          Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.

  • Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
  • Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
  • Generate backend reports of the ticketing kiosks for investigation purposes.
  • Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
  • Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
  • Any ad-hoc additional duties as instructed if required.

 

Requirements:

  • Nitec in Engineering or any other relevant field.
  • Proficient in Microsoft Office (especially in Excel).
  • Possesses high accuracy in processing information.

 

To apply, please visit to www.gmprecruit.com and search for Job Code: 21189.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

 

We regret that only shortlisted candidates will be notified.

 

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693

 

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JOB SUMMARY
Technical Support Officer (contract renewable)
Singapore
24 days ago
Entry / Junior
Full-time