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Senior Learning Technologist
a month ago
Posted date
a month ago
Minimum level
Nanyang Technological University's Centre for IT Services (CITS) is looking for a Senior Assistant Manager to provide learning support, consultancy and training to faculty, service support team on the use of learning services and applications to enhance teaching and learning experience.

  • Administer and configure learning management systems and related applications.
  • Provide technical support and training to users, ensuring they can effectively navigate and utilize the learning systems and applications.
  • Collaborate with internal and external IT team to provide support, troubleshoot incident, perform root-cause analysis and determine problem resolutions.
  • Ensure that all systems comply with relevant industry standards and data security regulations.
  • Implement best practices for data privacy and security within the learning environment.
  • Identify process improvement and automation opportunities, making learning-related processes more efficient.

  • A good degree in software or computer engineering or related discipline
  • At least 6 years of experience in managing learning systems and services in education industry
  • Proficient in IT Service Management Framework and Processes
  • Good knowledge in web automation, analytics, and artificial intelligence to improve work efficiency and efficacy will be an added advantage.
  • Good Project Management and Communication Skill
  • Good domain knowledge in learning management systems and applications for teaching and learning in higher education institutions.

Hiring Institution: NTU
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Senior Learning Technologist
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