RESPONSIBILITIES

• Provide pre-sales support / consultation, responding to customer support requests and queries ina timely and accurate manner

• Diagnosing and troubleshooting software and hardware problems, and applying the best solutionsto resolve technical issues

• Providing technical assistance for queries and issues related to computer systems,software, and hardware

• Creating technical documentation and manuals to assist other team members and users

• Support on new product certifications and renewals

• Provide support on company's Warranty Entitlement and Claim system

REQUIREMENTS

• Bachelor's degree in Computer Science, I.T., engineering or equivalent

• Min. 3-5 years hands on experience.

• Familiar with Microsoft Office applications.

• Strong problem-solving and analytical abilities.

• Proficiency in diagnosing hardware, software, and networking issues.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No : 06C4642

EA Reg No : R25158800

We regret that only shortlisted candidates will be notified.