We are seeking an Endpoint Operations Engineer to support the operations, maintenance, and security of an Endpoint Detection & Response (EDR) platform deployed across critical infrastructure andsecured operational technology (OT) environments.
This role is responsible for ensuring the stability, security, and compliance of Carbon Black EDR systems operating in air-gapped and highly regulated sites, supporting continuous monitoring and protection of endpoint assets within Critical Information Infrastructure (CII).

Location: Central
Working Hours: Monday to Friday, 8.30am - 6.00pm

Responsibilities

• Operate and maintain Carbon Black EDR servers hosted on RHEL, including patching, backups, health checks, and service management within approved change windows
• Monitor and troubleshoot EDR endpoint sensors, resolving connectivity, service, and configuration issues in air-gapped and remote environments
• Support onboarding, recovery, and validation of endpoint assets, ensuring alignment with plant and system inventories
• Coordinate with internal teams and vendors to resolve network, firewall, certificate, and infrastructure issues affecting EDR operations
• Ensure systems remain secure and compliant, including OS hardening, access reviews, vulnerability patching, and adherence to cybersecurity policies
• Provide technical support for cybersecurity investigations, and produce maintenance reports, documentation, and change records after each maintenance cycle

Requirements

• Diploma/Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related discipline
• Minimum 4 years of hands-on experience in cybersecurity operations, endpoint security, system administration, or a related technical role
• Hands-on experience with Carbon Black EDR or equivalent EDR platforms (e.g. CrowdStrike, SentinelOne, Microsoft Defender for Endpoint)
• Strong Linux system administration experience (RHEL 8/9)
• Familiarity with PostgreSQL maintenance (backup, restore, basic checks)
• Solid understanding of network troubleshooting (TCP/IP, TLS, firewalls, proxies)
• Experience troubleshooting EDR sensors on Windows endpoints
• Strong awareness of secure operations, privileged access handling, and compliance requirements

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Elaine Wong l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781