INFORMATION TECHNOLOGY MANAGER
HORIZON MANPOWER SERVICES PTE. LTD.
2 days ago
Posted date2 days ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringKey Responsibilities
IT Strategy & Governance
Infrastructure & Systems Management
Applications & Service Delivery
Cybersecurity & Risk Management
Team & Vendor Management
Stakeholder Engagement & Projects
Required Skills & Experience
Technical & Management Skills
Tools & Technologies
Qualifications
IT Strategy & Governance
- Define and execute the IT strategy and roadmap aligned with business goals.
- Establish and enforce IT policies, standards, and governance frameworks.
- Manage IT budgets, forecasts, and cost optimization initiatives.
Infrastructure & Systems Management
- Oversee enterprise infrastructure including servers, networks, storage, cloud platforms, and end-user computing.
- Ensure high availability, performance, scalability, and disaster recovery readiness.
- Lead infrastructure upgrades, migrations, and modernization initiatives.
Applications & Service Delivery
- Manage enterprise applications (ERP, CRM, business systems) and ensure stable operations.
- Oversee IT service management (ITSM) processes such as incident, problem, change, and asset management.
- Ensure SLAs and KPIs are met for internal users and external stakeholders.
Cybersecurity & Risk Management
- Implement and oversee information security controls, risk management, and compliance requirements.
- Coordinate vulnerability management, audits, and regulatory compliance activities.
- Act as escalation point for major incidents and security events.
Team & Vendor Management
- Lead, mentor, and develop IT engineers, administrators, and support teams.
- Manage third-party vendors, system integrators, and managed service providers.
- Drive performance management, training, and succession planning.
Stakeholder Engagement & Projects
- Partner with business leaders to understand requirements and deliver technology solutions.
- Oversee IT projects from initiation to delivery, ensuring scope, budget, and timelines are met.
- Prepare management reports, risk assessments, and executive updates.
Required Skills & Experience
Technical & Management Skills
- 8-12 years of IT experience, including 3-5 years in a managerial or lead role.
- Strong understanding of IT infrastructure, applications, cloud, and cybersecurity.
- Experience managing enterprise-scale environments and multi-vendor ecosystems.
- Solid knowledge of ITIL / ITSM frameworks and best practices.
- Exposure to cloud platforms (AWS, Azure, GCP) is highly desirable.
Tools & Technologies
- Infrastructure platforms (Windows/Linux, virtualization, storage).
- Networking and security technologies.
- ITSM tools, monitoring systems, and project management tools.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- Relevant certifications preferred (e.g., ITIL, PMP, Prince2, CISSP, AWS/Azure, or equivalent).
JOB SUMMARY
INFORMATION TECHNOLOGY MANAGER
HORIZON MANPOWER SERVICES PTE. LTD.
Singapore
2 days ago
N/A
Contract / Freelance / Self-employed
INFORMATION TECHNOLOGY MANAGER