Responsibilities:

• Managed project lifecycle from BOM creation in SAP B1 to overseeing commissioning and handling after sales enquiries.
• Provide technical field assistance, in maintenance, installation, operation, and start-up for all CPM equipment; prepare customer field report after each trip.
• Assist customers service and the sales team, providing technical and process information for after-market sales.
• Coordinate customer service and purchasing department for after-market sales and delivery.
• Regular visits the prospects, customers, and agents to provide technical advice and generate sales opportunities.
• Maintain and analyses records of opportunities, quotes and contacts and knowing how to act on them.
• Perform other related duties as assigned

Requirements:

• Bachelor's degree in engineering (Mechanical Engineering preferred), or equivalent work experience
• Ability to travel as needed. up to 30-50% possible.
• Customer service, sales support, or project management experience a plus
• Experience with ERP systems (SAP Business One is preferred), Excel, CAD (AutoCAD & Inventor is preferred)