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Service Technician


MING YAN ENGINEERING PTE. LTD.
5 days ago
Posted date
5 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Roles & Responsibilities
  • Receiving installation, testing, commissioning, and service schedule instructions from the Project Supervisor/Manager.
  • Preparing to attend installation and service jobs, which involves contacting customers and landlords to schedule installations and service requests, and organizing the necessary project equipment, spare parts, and safety gear.
  • Diagnosing and isolating faults, communicating with customers about the cause of the issues, and outlining corrective actions.
  • Resolve faults by replacing defective components, readjusting system settings, and reinforcing end-user training for proper equipment usage.
  • Escalate unresolved project issues to the supervisor for further guidance and action.
  • Coordinate and schedule site testing with the main contractor, subcontractors, and customers as required.
  • Manage and account for company-issued assets, including tools, laptops, vehicles, intellectual property, and more.
  • Report on any follow-ups regarding outstanding service jobs and submit weekly timesheets.
  • Participate in all job-related training to stay informed about the solutions offered by the company.

Experience/qualifications requirements:
  • NITEC Electrical / Electronic or Diploma in Engineering
  • 0-2 years of experience in installing and inspecting/repairing security & communication equipment or comparable product line.
  • Skilled in interpreting blueprints and schematic drawings.
  • Capable of climbing ladders and proficient in the operation of handheld power tools.
  • Strong communication skills with a commitment to delivering exceptional customer service.
  • Possess a valid driver's license and demonstrate the ability to operate fleet vehicles safely at all times.
Related tags
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JOB SUMMARY
Service Technician
MING YAN ENGINEERING PTE. LTD.
Singapore
5 days ago
N/A
Full-time

Service Technician