• Location: Japan (Himeji, Hyogo)

• Working hours: 09:00 to 18:00 (Monday to Friday)

• Variable bonus and Transport allowance provided

Job responsibilities:

Promote the client's products and value-added technical service to customers in Japan to deliver agreed sales targets, with the objective of growing business profitably and achieving customer satisfaction with value added support.

• PROBLEM SOLVING
  Participate in developing a creative and effective technical support to generate more sales
• Technical problems: Troubleshot customers' production problems
  Conduct production run for new products at customer's factory
• Resolve technical or commercial issues with customers
• Obtain accurate market information on pricing, processing conditions and product properties; motivate good agents/distributors and technical team/staff; balance between maintenance of sufficient stock levels for quick response to orders and low stock target
• Identify potential new market opportunities that will drive sales growth
• Customer service support: Acting as a backup for the customer service function.
  Attending and replying to customers'enquires whenever the need arises
• INDEPENDENCE
• Scheduling of customer visits, prompt response to customers' inquiries and able to attend to customers and manage customer service-related tasks and responsibilities

Job requirements:

• Education: Degree in Chemistry/Chemical Engineering or relevant Leather College
• Experience: 3 - 5 years relevant industry experience in marketing, technical service & business development
• Good communication skills in English, both written and verbal, to communicate with English-speaking clients and internal stakeholders
• Good communication skills in Japanese both written and verbal, to communicate with Japanese-speaking clients and internal stakeholders in Japan
• Has strong interest in sales with a sound technical chemical background
• Has strong interpersonal social skills to strengthen good relationships with customers
• Has an open mind and a good listener
• Excellent communicator to manage demanding customers and deal with difficult issues and understand customers' needs
• High-energy self-motivator who enjoys taking on challenges as well as collaborative team player
• Be results-oriented, proactive and ambitious
• Capable of working with global team of different nationalities and cultures
• Experience in Japanese markets or culture
• Exposure to chemicals and machine operations with frequent traveling

Interested applicants, please send your resume to Charlene (R22105303) at charlene@pasona.com.sg with the email subject header "Technician (research & development, work in Japan)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)