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Operations Support Services Engineer


DCI CONSULTANTS PRIVATE LIMITED
32 minutes ago
Posted date
32 minutes ago
N/A
Minimum level
N/A
Job Description:

To attend promptly to ad-hoc breakdown and maintenance of systems at the and remote sites*, including proactive coordination and supervision of system contractors during the troubleshooting and repair works , to be performed in accordance with maintenance support plans and procedures. Systems maintenance work may require personnel to stay overnight (up to 4 consecutive nights at one stretch) at remote sites due to considerations such as operational urgency, system time, ingress and/or egress travelling time and work schedule.

Key Responsibilities:

  • To perform Duty Technical Officer (DTO)'s role at each of the two centres namely site, operation center , in accordance with the assigned shiftwork.
  • To check maintenance checkslists and service reports of systems.
  • To assist in the management of maintenance contracts (MC) and term contracts (TCs) for maintenance works , which includes technical specifications for MCs and TCs, planning and scheduling of preventive maintenance activities, monitoring of maintenance expenditures .
  • To accompany and/or represent in attending site meetings, conducting site surveys, and carrying out spot-checks on maintenance works.
  • To coordinate with internal departments and divisions and external organizations for maintenance work arrangements , including schedule deconfliction if needed.
  • To assist in the procurement of spare parts, test equipment and tools for maintenance works , which includes obtaining quotations from suppliers for works/ services and arrange for contractors to carry out such works and/or services.
  • To maintain an updated record of systems , which includes system failure data, documentations, etc.
  • To keep track of system performances such as system availability and monitor trending of system outages.

Other Responsibilities and Tasks

  • To assist in system engineering works, which involve feasibility study, proof-of-concept, system design, life-cycle analysis, and design review.
  • To assist in project management and coordination works.
  • To assist in carrying out site supervision of projects, site installation works, testing and commissioning of the various systems/equipment.
  • To assist in the study of upgrading or replacements of systems.
  • To support in attending to ad-hoc requests from users for installations, relocations, re-wiring, and modifications of port systems and equipment.
  • To be on standby for urgent jobs on a 24-hour round-the-clock basis, including weekends and public holidays , based on operational need for high system availability, and to respond within two hours at site if activated.
  • To perform any other duties delegated by when required, in compliance with the Employment Act.
  • To assist in keeping track and maintaining the documentation of Systems compliance requirements (e.g., Cybersecurity Code of Practice, system availability, etc)

Additional Responsibility of Engineer

  • To ensure that the TOs carry out their assigned deployments and work properly.
  • To submit various assigned reports to timely.
  • To proactively monitor any ad-hoc maintenance work and system failures, and to follow up when required to ensure that work is carried out according to the maintenance clauses.
  • To ensure that there is enough manpower for daily work schedule before putting up the approval request for TO's leaves of absence to the authority.
  • To inform of any absence and seek the replacement manpower required for the day.
  • To report any incident (safety, complaint, integrity, etc) to promptly.
  • To prepare the duty roster at least 1 month in advance and to update it promptly when there are any changes.
  • To oversee the daily day shift handing and taking over of duty between shifts at the main center.
  • To conduct routine checks on the job scope of the TOs under his supervision.
  • To temporarily cover the duties of the DTO and other TOs whenever necessary.

Requirements

Candidates should possess experience in managing Electrical/Electronic Engineering-related systems. Candidates should have a minimum of 5 years of relevant working experience.
  • Work Hours: Regular 8:30 - 6PM or Shifting (12-hour) but should be willing to do either Shifting or Regular Work Hours
  • Yearly Renewable (Up to 6 Years)
  • Singaporeans ONLY
  • Medically fit to work in both indoor and outdoor environment , and supported through medical examination(s).
  • Able to work on shift and standby duties (inclusive of weekends and Public Holidays).
  • Able to travel to and staying overnight at remote sites (including offshore islands), if needed.

There are 2 types of work hours:
  1. Regular Work Hours: 8:30 AM to 6PM Mondays to Fridays

Shifting: 12-hour shift as one of the 2 sites is 24/7 in operation.

Work Location : East/West

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
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JOB SUMMARY
Operations Support Services Engineer
DCI CONSULTANTS PRIVATE LIMITED
Singapore
32 minutes ago
N/A
Contract / Freelance / Self-employed

Operations Support Services Engineer