Department: Operations / Technology

Reporting To: Chief Operating Officer (COO)

Location: Singapore

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About the Role

The Technology Manager will play a key role in driving AGI's digital transformation and technology roadmap. This position is responsible for sourcing, evaluating, and managing relationships with external IT vendors, software developers, and integration partners. The ideal candidate will bridge business needs with technical execution-ensuring AGI's technology initiatives enhance operational efficiency, regulatory compliance, and market competitiveness.

This is an individual contributor role with strong growth potential to build and lead a small technology team as AGI scales its digital capabilities.

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Key Responsibilities

1. Technology Project Management

\t• \tOversee the planning, execution, and delivery of AGI's ongoing and new technology projects (e.g., CRM systems, quotation platforms, API integrations).

\t• \tTranslate AGI's business and operational needs into clear, actionable technical requirements for developers and solution vendors.

\t• \tMonitor project timelines, budgets, and deliverables, ensuring milestones are achieved and risks mitigated.

2. Vendor & Partner Management

\t• \tSource, evaluate, and manage IT service providers, app developers, and technology vendors.

\t• \tNegotiate contracts, track vendor performance, and ensure service-level compliance.

\t• \tCoordinate with insurers, intermediaries, and distribution partners on data integration and IT enablement initiatives.

3. Systems & Integration Oversight

\t• \tWork with internal stakeholders to enhance system interoperability across AGI's platforms.

\t• \tManage data exchange protocols, API integration, and system security frameworks in alignment with partners and regulatory expectations.

4. Regulatory & Compliance Awareness

\t• \tStay abreast of MAS technology and data governance regulations, including guidelines on outsourcing, data protection, and cybersecurity.

\t• \tEnsure that AGI's technology ecosystem adheres to MAS and PDPA requirements.

5. Innovation & Market Intelligence

\t• \tKeep updated on emerging technologies, insuretech trends, and market innovations relevant to AGI's business model.

\t• \tProactively propose digital enhancements that improve user experience, operational efficiency, and data-driven decision-making.

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Requirements

Qualifications:

\t• \tBachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

\t• \tPMP, Agile, or Scrum certifications are advantageous.

* Graduates will be considered

Experience:

\t• \t5+ years of experience in IT project management, vendor management, or technology implementation (insurance or financial services experience preferred).

\t• \tProven track record in managing app development, systems integration, or digital transformation projects.

\t• \tExperience engaging with external vendors, developers, and business partners.

* Graduates will be considered

Skills & Attributes:

\t• \tStrong project management and stakeholder coordination abilities.

\t• \tUnderstanding of MAS technology risk guidelines and PDPA compliance.

\t• \tExcellent communication skills - able to translate business objectives into technical execution plans.

\t• \tHands-on, resourceful, and able to work independently in a fast-paced environment.

\t• \tEntrepreneurial mindset with readiness to build and mentor a small in-house tech team over time.