Desktop Support Engineer
NIPPON RESOURCES PTE. LTD.
8 days ago
Posted date8 days ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringJob Description & Requirements
- Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
- OEM - vendors for hardware replacement ( DELL / HP )
- Shop floor specific software basic trouble shooting.
- Manage vendor site visit for Hardware issues.
- Hardware provision for customer end users
- Help users with email activation, first time login in laptops and configure profile.
- OS Installation / Software installation for Desktop / Laptops
- Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
- Also handle VIP End Users.
- Asset Management
- L1 Network and Server troubleshooting skills
JOB SUMMARY
Desktop Support Engineer
NIPPON RESOURCES PTE. LTD.
Singapore
8 days ago
N/A
Full-time
Desktop Support Engineer