About Knovel:

At our core, our passion is to craft novel AI and technology solutions that will shape tomorrow. We deploy cutting-edge technology that builds on cloud computing to proliferate AI, data and analytics solutions tailored to drive innovation and transform businesses.

With our desire to push the boundaries of technology, we partner closely with our clients. Guiding their transformation with agility, we apply a structured technology transformation process attuned to their unique challenges.

At Knovel Engineering, we blend technology with creativity to build unique solutions tailored for our customers.

About the Role:
As a System Engineer, you will be responsible for deploying and maintaining enterprise IT infrastructure across on-premises and cloud environments. This role involves system administration, virtualization, automation, cybersecurity, and technical support to ensure that mission-critical systems remain secure, reliable, and scalable. The position requires close collaboration with internal teams, vendors, and stakeholders to deliver high-availability solutions and support organizational goals.

Key Responsibilities

1. Systems Administration & Infrastructure Management

• Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.
• Install, configure, test, and maintain operating systems (Windows Server, Red Hat Enterprise Linux), databases, and system management tools.
• Perform system upgrades, patch management, performance tuning, and capacity planning.
• Provision and configure new servers and client VMs, including IPs, VLANs, and vNICs.
• Maintain and support enterprise-grade hardware (Dell servers, Cisco switches, FortiGate firewalls, UPS, Dell EMC storage).

2. Virtualization, Cloud & Automation

• Administer virtualization environments to ensure high availability, scalability, and efficient resource utilization.
• Support hybrid cloud integration (AWS, Azure, or private cloud) as part of modernization initiatives.
• Develop automation scripts using Ansible, Terraform, PowerShell, or Bash to streamline routine tasks.
• Implement CI/CD pipelines for rapid deployment of updates, patches, and enhancements.

3. Security, Compliance & Reliability

• Apply system hardening measures (e.g., SELinux, firewalls, secure authentication, CIS benchmarks).
• Ensure compliance with IT governance, audit requirements, and data protection regulations.
• Conduct system health checks, log reviews, and preventive maintenance.
• Implement robust backup, disaster recovery, and business continuity strategies.

4. Support, Projects & Continuous Improvement

• Troubleshoot and resolve infrastructure and system issues to minimize downtime.
• Liaise with vendors, service providers, and IT teams for issue resolution and solution delivery.
• Participate in infrastructure and project implementation involving networking, storage, and security solutions.
• Maintain technical documentation (SOPs, diagrams, reports) and recommend improvements for automation, resilience, and efficiency.
• Perform ad-hoc duties as assigned by the Manager in support of team and organizational goals.

Requirements:

• Diploma or Bachelor's Degree in Computer Science, Information Technology, or related field.
• A minimum of 3-5 years of combined experience in system administration, infrastructure support, or equivalent.
• Hands-on experience implementing and supporting networking, computing, and middleware infrastructures.
• Strong knowledge of Windows Server (AD, DNS, GPO, Failover Clustering) and Linux (RHEL/Ubuntu) administration.
• Experience with enterprise virtualization.
• Familiarity with storage systems (SAN/NAS), backup/recovery solutions, and disaster recovery strategies.
• Understanding of networking concepts (IP, VLANs, firewalls, routing) and enterprise hardware (Dell, NetApp, Cisco, Fortinet, Nutanix).

Qualifications:

• Strong problem-solving and troubleshooting skills with attention to detail.
• Good communication and collaboration skills; able to work independently and in teams.
• High sense of responsibility, integrity, and adaptability in fast-paced environments.
• Willingness to learn, take initiative, and support both senior engineers and end users.

What will make you stand out:

• Experience with automation and DevOps tools (Ansible, Terraform, GitLab CI/CD, PowerShell, Bash, Python).
• Relevant certifications are advantageous, such as: Microsoft (MCSA/MCSE, Azure Administrator), Red Hat (RHCSA/RHCE), Cisco (CCNA/CCNP), Cloud certifications (AWS, Azure, GCP).