INFORMATION TECHNOLOGY MANAGER
HORIZON COMPUTER MANAGEMENT PTE. LTD.
14 days ago
Posted date14 days ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringKey Responsibilities
Key Requirements
Technical / Professional Experience
- Manage large development and production support teams (100+ FTEs) across onsite and offshore environments.
- Ensure delivery excellence, customer satisfaction, and P&L responsibility.
- Establish operating procedures, team planning, and work assignments within span of control.
- Oversee IT projects in Payments, Channels, and Wealth Management, ensuring compliance with scope, schedule, and budget.
- Work with multi-vendor environments, coordinating multiple stakeholders for seamless delivery.
- Apply knowledge of project management methodologies: Agile (Scrum/Kanban), Waterfall, Iterative, etc.
- Implement productivity improvement levers to enhance operational efficiency.
- Manage cloud-based project delivery and ensure adherence to ITIL processes.
- Lead service recovery activities and manage overall service quality for client-facing engagements.
- Participate in RFP/Bid processes, including due diligence and vendor transition management.
- Demonstrate technical acumen to effectively manage development, testing, and operations teams.
- Prepare and present status reports and updates to senior management.
Key Requirements
Technical / Professional Experience
- Proven experience managing large IT development and production support teams (100+ FTEs) in outsourced/onshore-offshore setups.
- Domain knowledge in BFSI, Retail Banking, Payments, and Wealth Management.
- Experience managing delivery in multi-vendor environments.
- Strong project management skills; certified in project management and Agile ways of working.
- Hands-on understanding of software development, testing, and cloud technologies.
- Experience with fixed-price engagements, including scope, schedule, and budget management.
- Familiarity with IT outsourcing models and commercial engagement frameworks.
- Strong knowledge of ITIL processes and productivity improvement techniques.
- Experience participating in RFPs, bid processes, and vendor transitions.
JOB SUMMARY
INFORMATION TECHNOLOGY MANAGER
HORIZON COMPUTER MANAGEMENT PTE. LTD.
Singapore
14 days ago
N/A
Contract / Freelance / Self-employed
INFORMATION TECHNOLOGY MANAGER