What you'll do

• \tProcessing, managing, and developing the design drawings and documentation for all commercial projects within designated data centres and support across other data centres in sub-region where needed.

• \tAssisting the Platform Engineering team in producing contract drawings for Pre-Sales support and delivering them to the Sales team as part of contract documentation.

• \tProvide an assessment on power, cooling, and square meter availability at the Initial Quote phase.

• \tCreating technical designs for customer lifecycle (new and existing) activities and amendments to

• \tensure customer requirements and design artefacts are completed within agreed parameters.

• \tGenerating a Technical Handover document, including Computer-Aided Design (CAD) layouts,

• \tcustomer rack layouts, floor layout plans, and Bill of Materials for installations.

• \tEnsuring adherence to the Whitespace Design and Engineering Guidelines, following corporate design principles related to standardization of power, cooling, and space in the designs.

• \tCreating Work Orders to instruct Implementation Managers, remote hands and vendors on task execution against solution design.

• \tProcessing all design activities for customer life cycle orders (day two) as it relates to MACDs and partial/full terminations.

• \tUpdating facility floor plans using Auto-Computer Aided Design (ACAD) and Data Center Infrastructure Management (DCIM) software.

• \tUpdating and maintaining inventory systems (e.g. FNT, OpsView, etc.) for Space and Power to ensuring data integrity and completeness.

• \tUpdate connectivity and cable tie records using DCIM (Data Center Infrastructure Management) software.

• \tUpdating records of customers' power circuits using company DCIM software.

• \tAdhering to the QHSSE (Quality, Health, Safety, Security & Environment) Responsibilities Matrix.

• \tProviding support during audits at DLR sites, ensuring data integrity and alignment issues.

• \tTaking responsibility for administrative and documentation management within the Platform Engineering function.

• \tDetermine customer opportunity density cooling limits and perform CFD when needed.

• \tCoordinate with the Capacity Planning team for the need to add incremental space, power and connectivity installed capacity to support new customer transactions (Capacity Management).

• \tManaging ROFR/ROFO space in coordination with commercial management team (Capacity Management).

• \tAssisting Solution Engineers with pre-sales technical inquiries and design activities.

• \tEngage in training programs, workshops and self-directed learning to enhance skills and knowledge relevant to the role.

• \tSupport sub-regional initiatives and activities to be an effective member of the cross-functional team.

• \tEngaging in customer interactions to support Sales and Solutions Engineers when required.

• \tIdentify opportunities for process enhancement, suggesting improvements that contribute to efficiency and effectiveness.

• \tAssist in onboarding new team members, sharing knowledge and helping them integrate into the team and company culture.

• \tAssist with sustainability and environmental initiatives, aligning with the company's commitment to responsible practice.

• \tAnd many more.

What you'll need

• \tA bachelor's degree in engineering, preferably electrical or mechanical.

• \tSignificant years of engineering experience in mission-critical environments, preferably including data centers.

• \tStrong knowledge of Auto-Computer Aided Design (ACAD).

• \tProficiency with Microsoft Office Suite (Visio, PowerPoint, Word, Outlook, Explorer) and/or equivalent

• \tExperience of data centre design, business critical infrastructure management and data centre

• \tenvironment awareness.

• \tElectrical, Mechanical, Network or Operational data centre experience is a benefit.

• \tRigorous attention to detail and application of standards and processes.

• \tMust be a self-starter, proactive, flexible, and able to work within deadlines.

• \tAbility to work on multiple tasks/projects.

• \tStrong problem-solving skills, including the ability to resolve customer design issues effectively.

• \tMust be detail oriented with excellent communications, interpersonal and oral/written presentation skills.

• \tAbility to travel and work onsite

• \tCustomer centricity and natural drive to work with other areas of the business to provide the customer with the best possible outcome.

• \tCollaboration: Is a true Team player that connects people and unites them to do the right things for our customers (without the authority to instruct them to do so)