• Minimum Bachelors in Computer Science / Information Technology / Computer Engineering or equivalent

• Minimum 5 - 8 years of experience in the following technical platforms:

o Middleware Technologies: Websphere, Jboss, Wildfly, Tomcat, Apache, Kafka

o Container Platforms: Docker/Kubernetes (Good to have)

o Operating Systems: Linux, Unix and/or Windows

o Monitoring and Data analytics tools: Nagios, OMI, ServiceNow, Geneos

o Scripting tools: Java, Unix Shell, Bash, Python, PowerShell

• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes

• Experience in one or more of the following technical platforms:

o Jenkins, Ansible, Elastic Search, Rundeck, GIT

o Cloud Services (AWS, GCP)

• Excellent communication, interpersonal and logical skills

• Customer service oriented and a strong team player