Responsibilities:
• Provide technical and operational support to ensure optimal performance and user satisfaction for assigned device or equipment.
• Plan and execute both scheduled and ad-hoc support activities in alignment with service requirements.
• Respond to and resolve technical issues effectively, ensuring minimal disruption to client operations.
• Adhere to established protocols to meet internal performance benchmarks and service standards.
• Communicate relevant service updates and client insights to the appropriate internal stakeholders regularly.
• Monitor and manage inventory of essential parts to ensure service readiness.
• Participate in a rotational on-call schedule to support urgent service needs outside of standard office hours.

Requirements:
• Diploma in Engineering (Biomedical, Mechatronics, Electronics, or a related discipline)
• Minimum 3 years of hands-on technical support or field service experience in medical or laboratory related equipment
• Class 3 driving licence is required
• Proficiency in common business software tools (e.g., Microsoft Office)
• Strong diagnostic, interpersonal, and communication skills with a solution-oriented mindset
• Committed to maintaining a high standard of professionalism and customer service in all engagements

Please submit your resume in MS Word format to sunnie@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)