Mon to Fri 7.30 am - 4:30 pm / 8.00 to 5.00 pm / 24/7 standby support

70-80 onsite end users and other global regions

What you need:

Experience handling Executive/C-Level Support

Experience with supporting Windows 10/11 and MacOS

Experience with Microsoft 365 and Windows Administration

Experience with scripting (PowerShell)

Experience with running AV event / conference room support

Exposure to Citrix Cloud/XenDesktop/XenApp

Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)

Exposure to ticket queue management (ServiceNow)

Exposure to Intune and JAMF Device Management

Collaborate effectively with the infrastructure engineering teams and the business

Excellent verbal and written communication skills

Strong ownership experience with a track record of delivering results

Bachelor's degree

We'd Love If You Had

Trading floor support experience

VMware knowledge or experience

Experience with Windows Server 2019

Networking knowledge or experience