Who We Are

At TrueWatch, we're on a mission to simplify the complex world of observability. Today's DevOps, SRE, and cloud teams face fragmented tools, hidden costs, and communication silos. We've built a next-generation observability ecosystem that brings clarity to complexity.

Headquartered in Singapore, with teams across Indonesia and Taiwan, TrueWatch unifies everything-from frontend metrics and backend logs to real-time infrastructure and synthetic testing-into a single, seamless platform powered by a global node network.

What You'll Build

As a Backend Engineer (Golang / Python, Billing & B2B), you'll play a key role in building scalable systems that support usage-based billing, real-time metering, and enterprise pricing workflows. You'll work with a modern cloud-native stack that supports our rapidly growing SaaS platform.

You will:

• Design and build high-throughput microservices in Go or Python for usage metering, rating, and invoicing
• Develop robust REST/gRPC APIs backed by SQL databases (MySQL/Postgres) and Redis/Memcached caches
• Operate and monitor cloud-native services using Docker, Kubernetes, and observability tools like Prometheus and OpenTelemetry
• Collaborate with product, DevOps, and finance teams to deliver reliable, auditable billing infrastructure

What You Bring

• 3-5 years of production experience in Golang or Python backend development
• Solid understanding of HTTP protocols, SQL schema design, and caching strategies
• Hands-on experience in B2B/enterprise environments, such as contract renewals, usage tiers, or seat-based pricing models
• Bonus points for:
  Experience with billing or payment systems
  Familiarity with cloud providers like AWS, Azure, or GCP
  Exposure to CRM systems and workflow automation
• Ability to communicate in Chinese (to collaborate with the China integration team)