Responsibilities:

• Participate in service delivery and working with a customer's IT team (both onsite and remote) and be recognised as a leading member for Nutanix product implementation, operation and administration.

• Clarify and comprehend the customer's short-and long-term IT objectives or OLA and align yourself with your day-to-day activities.

• Leveraging extensive knowledge of Nutanix products and features to assist customers in planning strategic implementations and/or operations support for their Nutanix environment.

• Be responsible for delivering Nutanix Implementations and/or Virtual Infra operations support.

• Leverage Nutanix IP by working collaboratively with architects/SMEs to blend Nutanix best practices to accelerate the adoption and expansion of their Nutanix environment.

• Be proactive and actively assume, assess, and identify possible areas of improvement in the customer's IT environment.

• Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities and ongoing customer status and reporting.

Requirements:

• Sound experience of a minimum 3 - 5 years in an IT enterprise environment

• A minimum of 3 years of experience with Virtualised IT environments

• Knowledge of Nutanix AOS/AHV and VMware ESXi or other converged or hyper-converged platforms

• Able to independently analyse and diagnose highly complex problems across different platforms.

• Experience in professional services consulting and IT infra operations support is preferred.

• Experience and comfort in troubleshooting and handling escalations

• Participate in planning and hands-on execution of:

• Deployment, installation, and configuration of Nutanix core products

• SW/FW Upgrades and patching

• DR planning, setting, restoration

• VM lifecycle Management (creation, deletion, cloning, snapshot etc.)

• V2V and P2V Migrations

• Capacity planning & reporting

• Participate in the planning and execution of DR drills

• Strong ability for documentation, presentation, business meeting organising & facilitation with post-action management.

• Customer-centric approach, excellent verbal and written communication skills with proactiveness that leads to outstanding business relationships.

• Reading and Writing level English skills are mandatory.

• A relevant Bachelor's Degree or Diploma is mandatory (I.E. Bachelor's or Diploma in Engineering, Computer Science, or Information Systems is preferred).

• Industry certifications such as MCSA, MCSE, VCAP, VCIX, CCNA, CCIA and RHCE are preferred.