Infrastructure Management

1. Drive infra project life cycle - Server provisioning to Cutover.
2. Work with infra and app teams on requirement gathering to implementation.
3. Review and analyze infrastructure architecture and identify the gaps.
4. Perform WINDOWS OS patching and other administration tasks for Private & Public cloud projects.
5. Guide app team to troubleshoot infra-related issues.
6. Be the SME for Windows administration and automation.

Operation & Process

1. Prepares technical project plans for new initiatives in BAU.
2. Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
3. Drive the onboarding of new applications onto the production environment.

Maintain Security:

4. In accordance with Bank's security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.

Requirements

1. At least 6-9 years of relevant Infrastructure support and OS administration.
2. Minimum 4 years hands-on working experience managing production application support.
3. Possess good technical knowledge of Windows Operating System (2022, 2019, 2016, 2012), MS and VCS Clustering, Citrix, VMware, SSH, RDP, IIS & Hardware knowledge.
4. Hands-on experience in Windows OS patching, administration, and PowerShell scripting.
5. Experience in troubleshooting and performance tuning & debugging the memory dumps for RCA (Windows & Citrix).
6. Experience in implementing and managing Citrix 7.x, NetScaler, Storefront etc.
7. Scripting knowledge in Python Script and PowerShell will be desirable; to automate and avoid repetitive tasks.
8. Experience in middleware (Connect Direct and SSH, IIS) and ability in supporting application setup will be an added advantage.
9. Respond to support emails, phone calls and alert notifications in a timely manner and complete all necessary follow-up.
10. Good command in Microsoft Office products.
11. Work in a 24x7 shift environment. Perform routine system maintenance tasks. Maintain system security to ensure continuous availability of Windows servers.
12. Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Derrick Tiew Yong Han EA Registration No. R1877971

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