You will play an integral role in meeting the training needs of participants using blended learning, classroom learning and virtual learning delivery modalities. You will be responsible for the development, coordination, implementation and evaluation of training activities across the Company.

As our Trainer / Educator you will combine your interpersonal skills with a passion for education and serving marginalised communities to support and motivate the next generation of marginalised individuals to be educated about our work at Bettr, teach employable through training and into work. You'll be joining a social enterprise with a focus on changing lives through coffee.

Key Responsibilities

Training

• Conduct EQ, soft skills and employment skills education classes (after alignment with Bettr's approach and curriculum), including schools, corporate and public classes, WSQ and Bettr Social programmes classes
• Assist in all social programmes-related activities, provide support in training classes and development of students on the programmes
• Facilitate and deliver learning solutions and develop in-house training programs
• Mentor students/staff in EQ, soft skills and employment skills education
• Assist in any social programmes (HT or BWT) training / coaching
• Co-develop curriculum and conduct any other new Social programmes, EQ-related courses in alignment with Bettr's approach and curriculum
• Conduct Social Programmes & WSQ assessment in accordance to the Bettr's standards
• You will take ownership of trainee development and work closely with the Social Programmes team to ensure everyone's progression. You will also be instrumental in providing feedback in order to refine and further develop our training programmes, both existing and new.

E-Learning Administrator & Content Development

• To administer and maintain the eLearning platforms
• To develop process and policies to ensure that students have a positive eLearning experience
• To design and deliver eLearning programmes
• Conceptualize training materials based on data and research
• Create training strategies, initiatives, and materials

Qualifications & Training

• Professional qualification relating to classroom facilitation, education, counselling, social work or youth work
• Degree or higher, preferably in education, psychology, counselling and/or social work (Desirable but not essential)
• (EQ) Emotional intelligence training/certification (Preferably by Six Seconds Emotional Intelligence Network) (Desirable but not essential)
• PGDE OR ACTA/ACLP-qualified adult educator (Desirable but not essential)

Work Experience

• Minimum 3 years experience in clinical, education and training, management OR executive role
• Experience with technologies and best practices for instructional manuals and teaching platforms Achieving KPIs in a programme or service context
• Preparing and delivering written and verbal reports
• Developing successful relationships and effective partnership management across various sectors
• Supporting groups and individuals from a diverse range of support needs and demographics
• Willingness and ability to support clients with needs such as:
  • Mental or physical illness
  • Low income or educational attainment
  • Unemployment
  • Victims of abuse or neglect
  • Offenders
  • Substance abuse
  • Special educational needs
  • Facilitating programmes, workshops or training

Skills & Knowledge

• Excellent interpersonal skills, with the ability to lead & motivate others
• Assessing risks and viability of options to solve problems and make high-quality decisions
• Able to maintain accurate and efficient record keeping systems
• Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
• Experienced in dealing with challenging behaviour
• Able to develop ideas and data into concrete plans and actions
• Good knowledge of existing laws, policies and code of ethics in a local context

Personal Qualities

• Confident, self-initiating, committed, enthusiastic, assertive, compassionate, strategic, professional and driven
• Passionate about empowering at-risk and disadvantaged populations
• Set of core values which aligns with Bettr's social mission
• Solid grasp of professional boundaries

All applications will be treated confidentially. Please write in to people@bettrbarista.com and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore's first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group

BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.