Position Overview:

FirstCom Academy is seeking a dedicated and experienced Full-Time Trainer to join our team. The Trainer will be responsible for delivering high-quality training, ensuring the effective learning and assessment of adult learners. This role requires a commitment to maintaining assessment integrity, and contributing to a positive and engaging learning environment. The ideal candidate will have a passion for teaching and a commitment to fostering a culture of excellence.

Key Responsibilities:

Training Delivery:

• Conduct various courses offered by FirstCom Academy.
• Participate in curriculum improvements and deliver course content in alignment with FirstCom's curriculum and learning standards.
• Facilitate manual and digital assessments to evaluate and track learner performance and progress.
• Ensure learners meet the specified course learning objectives through engaging and effective teaching methods.

Assessment Integrity:

• Uphold the highest standards of assessment integrity, ensuring that assessments follow WSQ guidelines and internal policies.
• Ensure that all assessment questions are marked, and learners' answers are accurately evaluated.
• Verify that all questions are answered and attempted by learners. Incomplete responses should not be marked as "pass."
• Conduct and properly document oral recovery sessions, ensuring transparency and consistency.
• Prevent instances of "flashing" answers and address any behaviors that compromise assessment integrity.
• Ensure incorrect answers are not marked as "pass"; only correct answers aligned with the assessment criteria should be considered.

Administrative Responsibilities:

• Complete and submit Assessment Summary Records (ASRs) and other required documentation in a timely manner.
• Maintain accurate records of attendance, assessments, and learner-related data.
• Ensure that all training materials remain up-to-date and relevant in accordance with industry standards.

Learner Support and Engagement:

• Provide constructive feedback on assessments and offer guidance for learners to improve.
• Address learner concerns professionally, promoting a supportive and positive learning environment.
• Foster inclusivity and respect in the classroom, ensuring equal learning opportunities for all students.

Compliance and Reporting:

• Adhere to FirstCom's policies, WSQ standards, and regulatory requirements.
• Participate in ongoing professional development to stay current with educational trends and best practices.
• Report any non-compliance or assessment integrity issues to management promptly.

Collaboration and Teamwork:

• Collaborate effectively with other trainers, curriculum developers, and operational teams to ensure a cohesive learning experience.
• Attend team meetings and professional development sessions to improve teaching methods.

Requirements:

Education:

• ACLP (Advanced Certificate in Learning and Performance) or ACTA (Advanced Certificate in Training and Assessment) certification is required.
• Experience:
  • At least 2 years of experience in training and assessment, preferably in adult education or a related field.
  • Experience in both classroom and digital learning environments is preferred.

Skills:

• Strong communication and presentation skills.
• Excellent organizational and time management skills.
• Proficient in using digital tools and online platforms for teaching and assessments.
• Ability to engage, motivate, and manage adult learners.

Personal Attributes:

• Passionate about teaching and committed to delivering high-quality education.
• Strong attention to detail, especially in marking assessments and maintaining integrity.
• Ability to adapt teaching methods to meet diverse learner needs.
• High level of integrity and professionalism in all aspects of work.