We are looking for Patient Service Associates to join the team

Job Details:

• Working location: Toa Payoh
• Working Days: 5.5 work week
• Working Time: 8.30am - 5.30pm (Mon- Thurs), 1.00pm - 6.30pm (friday), 8.30am - 1.00pm (Saturday)

Job Responsibilities

• Handle and follow up on appointment scheduling, coordinate with medical staff and patients, ensuring both patient and clinic needs are met
• Attend to patients with courtesy, empathy with exceptional service standards.
• Answer phone calls, and respond to customer inquiries via email and other channels
• Process payments and manage invoices

Job Requirements:

• Minimum O Levels
• Prior healthcare, nursing experience will be advantageous
• Good interpersonal skills and a pleasant personality
• Able to work in a team as well as independently with minimum supervision.
• Detailed-oriented, effective follow-ups with patients and meticulous
• May be required to commit to late shifts
• prefer someone with clinical front desk experience and insurance claim knowledge

We regret that only shortlisted candidates will be notified.

Chua Hui Min Evania

MDE Capital Consultancy Pte Ltd

EA License: 21C0684

Reg Number: R21103756