Customer Service Executive (Sales Support / Admin)
UNITED LANGUAGE CENTRE PTE. LTD.
13 days ago
Posted date13 days ago
N/A
Minimum levelN/A
Job Description & Responsibilities:
Requirements:
- Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
- Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
- Assist with filing and maintaining up-to-date customer documentation as needed.
- Support the registration process and help update the daily sales report.
Requirements:
- Previous customer service experience is preferred.
- Excellent organizational skills with attention to detail.
- Proficient in both English and Mandarin for effective communication with a diverse range of customers.
- Strong knowledge of MS Office (Word, Excel).
- A team player with a friendly disposition who enjoys interacting with people.
- Able to work 5.5 days a week, 6 off days in the weekend.
JOB SUMMARY
Customer Service Executive (Sales Support / Admin)
UNITED LANGUAGE CENTRE PTE. LTD.
Singapore
13 days ago
N/A
Full-time
Customer Service Executive (Sales Support / Admin)