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Customer Support Engineer


KLA-TENCOR (SINGAPORE) PTE. LTD.
13 days ago
Posted date
13 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Responsibilities:
  • Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
  • Resolve installation and upgrading problems.
  • Coordinate equipment schedule to minimize system downtime.
  • Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
  • Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems

Requirements:
  • Bachelor/Master Degree in Mechanical/ Electrical/ Electronic/ Computing Engineering
  • Good interpersonal/communication skills in understanding customer needs
  • Shows initiative and can work independently
  • Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
  • Candidates without work experience can be considered for entry position
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JOB SUMMARY
Customer Support Engineer
KLA-TENCOR (SINGAPORE) PTE. LTD.
Singapore
13 days ago
N/A
Full-time

Customer Support Engineer