CUSTOMER SERVICE MANAGER
AAREEYES PTE. LTD.
a day ago
Posted datea day ago
N/A
Minimum levelN/A
REQUIREMENTS:
JOB DUTIES:
- Master's Degree in Business or science
- Must have minimum 5 years of leadership and management experience in Construction related projects.
- Good understanding of management practices and techniques.
- Ability to stay calm and excellent in handling difficult customers
- Computer literate
JOB DUTIES:
- Manage service department and handle customer service interactions, reports, and repairs.
- Ensure that the work carried out complies with the Occupational Safety and Health Act.
- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes
- Manager Each Customer's business, organization, and goals to provide a baseline of customer satisfaction.
- Assessing service statistics and preparing detailed reports on your findings.
- Build long-term relationships with clients and partners, ensuring satisfaction and retention.
- Managing the approved budget of the customer service department.
- Lead and mentor an extended team of managers, engineers, and technicians to drive operational efficiency, service excellence, and technical competency .
- Perform other technical tasks as required
JOB SUMMARY
CUSTOMER SERVICE MANAGER
AAREEYES PTE. LTD.
Singapore
a day ago
N/A
Full-time
CUSTOMER SERVICE MANAGER