To provide knowledge and skills for the growth of the company's business units and to assist the company in achieving the goal they have set through IT technology (e.g. systems, end-user support, etc.). Lastly, provide technical expertise for IT administration and IT office operations.

• Maintain and manage the corporate websites to ensure they are online and running smoothly.
• Conducting regular system audits.
• Responding to user inquiries, diagnosing, and troubleshooting hardware and software issues. Remote support in assisting users remotely via phone, email, or remote desktop tools to troubleshoot and resolve technical issues.
• Provide business application support (ERP, TMS, TMS Mobile, WMS and HRMS, FMS, FHO, Microsoft 365, Endpoint Security, and Backup).
• User account management managing users' accounts, permission, and access rights on various IT systems and applications.
• Vendor management involves liaising with vendors to resolve issues, logging, tracking, and executing tasks to completion to ensure quality and on-time delivery.
• Assist in project planning and implementation.
• In charge of IT inventory keeping records up to date (IT equipment, sign-out form, return of equipment form, receipt of company mobile form, and service reports)
• Provide IT orientation for new joining staff.
• Conduct training and education for end-users.
• Documentation
• Performs other IT duties as assigned.

Requirements :

• Diploma in Information Technology.
• Fresh Graduate or 1-year related experience.
• Website development platforms
• Adobe Photoshop
• Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Microsoft 365
• Hardware and Software Troubleshooting Skills
• Basic Networking