Key Duties and Responsibilities:

• Deliver excellent customer service through timely and professional response to enquiries via phone calls, emails or chats.
• Assist callers with their requests, e.g. appointments scheduling (new appointments, reschedule or cancel existing appointments) and general enquiries.
• Coordinate and liaise with other departments in the hospital(s) to ensure requests are followed up on and resolved.

Requirements:

• Higher NITEC in a relevant healthcare course or Diploma from a recognised institution
• Excellent verbal communication skills
• Prior Experience in the healthcare or service industry will be an advantage
• Maternity cover in a Group Contact Centre environment (Ancillary) for 3 months
• Working hours will be from 8.30am to 6.00pm (Mon to Thurs) and 8.30am to 5.30pm (Fri).
• Working location will be at Jurong East

Job ID: L438X44V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to Franzizca.mah@peopleprofilers.com (Telegram Jobs: https://t.me/zizcaPeopleProfilers)

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509749
• EA Licence Number: 02C4944
• EA Registration Number: R22109328
• EA Personnel: Franzizca Mah