Job Highlights:

• 5 days' work week (Mondays to Fridays)

• Working hours (8.30am to 5.30pm)

• Work location: Islandwide

• Walking distance to MRT

• Easy access to public transport

• Remuneration package: Basic salary + Variable Bonus

JOB RESPONSIBILITIES:

• Provide user support on technical issues (basic app, windows, apple devices support)

• Ticket monitoring

• Asset inventory check

• On-boarding and off-boarding for staff (account creation, device preparation)

• PC imaging

• Provide setup of meeting room (support/monitoring and checkin)

• Provide PC installation migration and configuration.

• Setting-up and troubleshooting PC and notebook hardware (Hard Drive, RAM, DVD drive etc.)

• Troubleshoot PC peripherals e.g. Monitor, LAN, printers, scanner etc

• Provide good service level support to handle all technical requests,

• Troubleshoot PC peripherals eg. Monitor, LAN, printers, scanner etc

• Required to be Team Player and Co-ordinate with team members and prepare solutions based on the given scenarios.

• Must be able to learn new technologies with in the given time-period.

• Attend and contribute in all meeting discussions as required.

• Other duties as assigned from time to time.

JOB REQUIREMENTS:

• Candidate must possess either NITEC/Diploma/in IT or equivalent studies.
• Fresh Graduates are welcome to apply.
• Good communication and inter-personal skills.
• Excellent knowledge of Customer Service best practise.
• 1-2 years' experience in relevant role in the following will be added value;
• Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.
• Experience with the concepts of basic LAN/WAN networking infrastructure

Salary will be commensurate with experience and ability to perform.

Only shortlisted applicants will be notified.