Responsibilities: -

•  Ensure best practice is leveraged in providing the solutions to target accounts
•  Provide support to customers, transferring customers' requirements into a solution based on Fujitsu solutions and services. Owns technical design from concept to subsequent implementation; responsible for design, configuration, testing and commissioning of solutions
•  Manage first level escalation of any deployment issues and problems. Note and escalate service development required to meet customer needs
•  Identify and create business opportunities for Fujitsu target customers and prospects
•  Participate in the tendering process and development of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary. Supports in the development of customer SLAs.
•  Present technical solutions and services to customers both formally and informally as required with minimum support.
•  Stay abreast of technical issues, options and advancements within the internetworking industry relevant to the Fujitsu services' portfolio
•  Provide a consistently high quality (billable or non-billable) technical service to existing and new customers ensuring that customer satisfaction is maintained or improved

Job Requirement: -

•  A relevant degree with at least 3-5 years of experience as technical sales support in network environment and relevant experience in project implementation
•  CCNP certified a must, CCIE will be an added advantage
•  Good knowledge in network systems, communications interfaces protocols and diagnostic tools
•  Good knowledge of the following:

o Routing - Routing protocols (BGP, OSPF, EIGRP, RIP), QoS, route-map, PBR

o Switching - Stack, VSS, VDC, VPC, FHRP, FEX, Link aggregation, port security

o Firewall - Virtual context, ACL, NAT, Routing, IPsec Site-to-Site VPN, Remote access VPN, SSL vpn

o Network - MPLS, MetroE, p2p

o NFV - SDN, SDWAN, ACI, NSX

o IPS/IDS sensor installation & policy configuration

o Loadbalancer - Virtual server, service group Network Device Monitoring (Availability, performance, utilization)

o VOIP - CUCM, CUPC, unity server & Voice Gateway operation

o OSI or TCP/IP model