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Enterprise SSD Customer Support Engineer


MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.
11 days ago
Posted date
11 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
  • Understand customer needs and perform failure analysis on Firmware related issues.
  • Manage customer issues driving issues to closure
  • Provide technical input and estimate development effort to support of new business cases
  • Build trusting relationships with customers, customer-facing teams and others in SSD engineering
  • Support post qual release customer qualifications, Firmware management and Firmware releases.
  • Provide technical guidance to customer facing teams and validation teams

Requirement
  • Master's degree in Electrical/Electronic Engineering or Computer Engineering.
  • Knowledge in embedded firmware development, preferably in storage/SSD.
  • Excellent knowledge of system storage and platform ingredients (CPU, Memory, drivers, OS, firmware).
  • Experience with storage interfaces (SATA, SAS, PCIE, NVME) is a plus.
  • Proficiency in C-based programming and Python.
  • Ability to work independently in a fast-paced environment and adapt to change.
  • Strong analytical, problem-solving, and project management skills.
  • Effective oral and written communication skills.
  • Self-motivated and enthusiastic in a dynamic environment.

Conducts analysis, designs, performs programming, debugs and modifies software. Troubleshoots code for firmware applications. Utilizes analog and digital hardware and software operating systems. Typically programs in machine language, assembly language and high level languages, (e.g., C, C++)
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JOB SUMMARY
Enterprise SSD Customer Support Engineer
MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.
Singapore
11 days ago
N/A
Full-time

Enterprise SSD Customer Support Engineer