Customer Service Officer
SHR GLOBAL TALENT
3 days ago
Posted date3 days ago
N/A
Minimum levelN/A
Responsibilities:
Requirements:
Work Hours :
5 Days work / week
12Pm to 9:30Pm / 12:30Pm - 9:30Pm
Off Day : Week Day
Alternate Sunday Off
Salary Package :
Basic Salary + Transport Allowance + Afternoon Shift Incentive
Salary Range : $2400 to $3000
Work Location : 3 Buroh Lane Jurong
Lin Stephanie
EA Registration Number: R23118908
EA Licence No: 23C1729 ( SHR Global Talent )
- Attend to inbound calls and provides customer service to the public.
- Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters.
- Receives and processes order requests.
- Coordinate with respective departments to ensure delivery completion
- Making outbound calls to follow up with orders and feedback
- Provide indoor sales support.
- Assists customers requesting documentations.
- Receives and processes order requests including new customers and inactive customers.
- Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.
- Perform any other ad-hoc duties assigned by Management
Requirements:
- GCE 'O' Level/ITE Certificate or equivalent with minimum 1-year Customer Service/Telemarketing experience;
- Proven customer support experience;
- Able to work on weekends and Public Holidays on rotating shifts;
- Preferably with experience in Retails or F&B industries;
- Team player with positive work attitude;
- Highly independent and organized;
- Ability to multi-task, prioritize and manage time effectively;
- Takes pride in providing excellent customer service;
- Excellent communication skills and telephone etiquette;
- Customer orientation and ability to adapt/respond to different types of characters;
- Proficient in computer skills; Microsoft Office.
Work Hours :
5 Days work / week
12Pm to 9:30Pm / 12:30Pm - 9:30Pm
Off Day : Week Day
Alternate Sunday Off
Salary Package :
Basic Salary + Transport Allowance + Afternoon Shift Incentive
Salary Range : $2400 to $3000
Work Location : 3 Buroh Lane Jurong
Lin Stephanie
EA Registration Number: R23118908
EA Licence No: 23C1729 ( SHR Global Talent )
JOB SUMMARY
Customer Service Officer
SHR GLOBAL TALENT
Singapore
3 days ago
N/A
Part-time
Customer Service Officer