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Customer Service Officer


SHR GLOBAL TALENT
3 days ago
Posted date
3 days ago
N/A
Minimum level
N/A
Part-timeEmployment type
Part-time
Responsibilities:
  • Attend to inbound calls and provides customer service to the public.
  • Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters.
  • Receives and processes order requests.
  • Coordinate with respective departments to ensure delivery completion
  • Making outbound calls to follow up with orders and feedback
  • Provide indoor sales support.
  • Assists customers requesting documentations.
  • Receives and processes order requests including new customers and inactive customers.
  • Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.
  • Perform any other ad-hoc duties assigned by Management


Requirements:
  • GCE 'O' Level/ITE Certificate or equivalent with minimum 1-year Customer Service/Telemarketing experience;
  • Proven customer support experience;
  • Able to work on weekends and Public Holidays on rotating shifts;
  • Preferably with experience in Retails or F&B industries;
  • Team player with positive work attitude;
  • Highly independent and organized;
  • Ability to multi-task, prioritize and manage time effectively;
  • Takes pride in providing excellent customer service;
  • Excellent communication skills and telephone etiquette;
  • Customer orientation and ability to adapt/respond to different types of characters;
  • Proficient in computer skills; Microsoft Office.


Work Hours :

5 Days work / week

12Pm to 9:30Pm / 12:30Pm - 9:30Pm

Off Day : Week Day

Alternate Sunday Off

Salary Package :

Basic Salary + Transport Allowance + Afternoon Shift Incentive

Salary Range : $2400 to $3000

Work Location : 3 Buroh Lane Jurong

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )
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JOB SUMMARY
Customer Service Officer
SHR GLOBAL TALENT
Singapore
3 days ago
N/A
Part-time

Customer Service Officer