Are you someone who enjoys solving problems and helping others?

Join our team as a Customer Service Representative, where you'll be the first point of contact for public users - offering timely solutions, empathetic support, and creating a seamless experience as part of a key Government Project.

Entry Level welcome to apply, comprehensive training and hands-on guidance will be provided.

This is a great opportunity to:
✅ Build up your professional communication skills
✅ Gain public sector exposure
✅ Be part of something meaningful that directly supports the community

About the role:
✅ 8 mins from Labrador Park MRT
✅ Gross salary up to $3,000 + AWS
✅ Comprehensive medical coverage + up to 18 days of annual leave + Birthday Leave + Statutory Leave Benefits
✅ Flexible work arrangement - Hybrid Work
✅ Quick virtual interview process

Job Responsibilities:

• Respond to public enquiries through phone, email, or live chat in a clear and empathetic manner
• Serve as the first point of contact for users accessing a platform / system
• Share accurate info and guide users with patience and professionalism
• Raise complex cases to the relevant team when needed

Requirements:

• Enjoy helping people and solving problems
• Stay calm and polite even under pressure
• Singaporean only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Thong Jia Qian (Joyce) - R1981781
ScienTec Consulting Pte Ltd - 11C5781