Customer Service Officer - Entry-Level

We are hiring friendly and reliable Customer Service Officers!
No prior experience needed - freshers are welcome. If you can type and have a positive attitude, we'd love to hear from you!

Key Responsibilities

• Answer incoming phone calls and assist customers with their inquiries.
• Respond to messages or emails in a clear and professional manner.
• Enter and update information accurately into our systems.
• Support day-to-day office tasks such as printing, scanning, and filing.
• Maintain a polite and helpful attitude with customers and team members.
• Follow simple procedures and escalate issues to supervisors if needed.

Requirements

• Education: Minimum O-Level / A-Level / equivalent.
• Typing Skills: Basic typing ability with reasonable speed and accuracy.
• Language: Able to speak clearly in English. Ability to speak in Tamil or Hindi is a bonus, but not required.
• Computer Use: Basic knowledge of using a computer (typing, navigating screens, etc.).
• Attitude: Willing to learn, follow instructions, and work well with others.

What We're Looking For

• Good communication and listening skills.
• Friendly and respectful with both customers and co-workers.
• Reliable and punctual.
• Able to stay calm and polite under pressure.
• Attention to detail when entering data or handling information.

No prior experience is required - full training will be provided!
This is a great opportunity for school leavers, fresh graduates, or anyone looking to start a career in customer service.