Job Description - Patient Liaison Officer

The incumbent will be the ambassador for providing excellent front-line services to our patients.

Responsibilities:

- Appointment bookings

- Financial administration

- General administrative functions

- Handling of enquiries

- Management of patients' records

- Processing of claims

- Public events

- Replenish inventories

- Additional responsibilities as assigned by supervisor

Job Requirements:

- Experience in frontline customer service and/ or practical knowledge of healthcare- operations is preferred

- Pleasant personality with excellent interpersonal and communication skills

- Service oriented and patient focused