The Data Centre Operator and Helpdesk Support role ensures the smooth operation of data centre facilities and provides first-line application support.

Responsibilities:

• Monitor and maintain data centre infrastructure (power, cooling, security).Provide 24/7 operational support in rotating shifts.
• Manage security access logs and assist in troubleshooting.
• Provide Level 1 support for applications, escalating complex issues as needed.

Requirements:

• Minimum 1 year of experience in data centre operations.
• At least 3 years of experience in application helpdesk support.
• Certification in Data Centre Facilities Operations or equivalent.
• Able to perform 12 hours rotating shift