Job Title: Export Customer Service (Japanese Speaker)
Industry: Transportation / Logistics
Salary: SGD 3500 - 4500
Location: South East, Singapore

About Company:
Our client is a global logistics MNC founded in 1973. They provide one-stop business solutions in freight forwarding.

Job Description:
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all calls promptly
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern E.g. Ops, Warehouse, Traffic, planning team
- Always ensuring that the Airfreight rates apply is correct and updated.
- Constantly aware and update on new changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail

Job Requirements:
- Minimum O-Level / N-Level
- 2 years' experience within the same industries / field
- Proficient in Microsoft Excel, especially VLOOKUP formula
- Speaks and write Japanese is required to communicate with Japanese speaking customers

Compensation:
- AWS
- Working hours: Monday to Friday 9am to 5:30pm , Atl Sat 9am to 1pm
- OT Pay

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Hidetaka Yata (Registration No.: R1216038 )

Job ID: 3415