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Customer Service Officer (Logistics)


HR FOCUS
20 days ago
Posted date
20 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Workplace : Pandan Road (Pickup to and fro from Clementi station)

Working Hours : Monday to Friday, 8:30 - 17:30

Salary: Up to $2400

Benefits :
  1. Pleasant working environment & good staff welfare
  2. Transport allowance $120
  3. Attractive remuneration package
  4. Variable bonus & AWS
  5. Medical & dental benefits


Responsibilities :
  1. Daily triggering and assigning of jobs, liaise with driver and call management team.
  2. Email call management team to check on spare parts' estimated delivery date and time.
  3. Liaise with customer on shipment dates.
  4. Work with Ops RMA team on unused parts.
  5. Arrange ordering with warehouse and driver.
  6. AHOC collection activation request by call management team or engineers.
  7. Follow up with customer and call management team on back order and manual release (recovery).
  8. Prepare loan form for customer to sign for loan of spare parts.
  9. Backup on preparation of airway bill and invoices.
  10. Other ad-hoc operation duties as assigned.


Requirements :
  • Minimum N' level or related Certificate
  • Willing to learn, hold responsibility and take stress.
  • Able to work as a team and support each other.


EA License: 13C6829

Agent ID: R1439055
Related tags
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JOB SUMMARY
Customer Service Officer (Logistics)
HR FOCUS
Singapore
20 days ago
N/A
Full-time

Customer Service Officer (Logistics)