Customer Service Officer (Logistics)

HR FOCUS
20 days ago
Posted date20 days ago
N/A
Minimum levelN/A
Workplace : Pandan Road (Pickup to and fro from Clementi station)
Working Hours : Monday to Friday, 8:30 - 17:30
Salary: Up to $2400
Benefits :
Responsibilities :
Requirements :
EA License: 13C6829
Agent ID: R1439055
Working Hours : Monday to Friday, 8:30 - 17:30
Salary: Up to $2400
Benefits :
- Pleasant working environment & good staff welfare
- Transport allowance $120
- Attractive remuneration package
- Variable bonus & AWS
- Medical & dental benefits
Responsibilities :
- Daily triggering and assigning of jobs, liaise with driver and call management team.
- Email call management team to check on spare parts' estimated delivery date and time.
- Liaise with customer on shipment dates.
- Work with Ops RMA team on unused parts.
- Arrange ordering with warehouse and driver.
- AHOC collection activation request by call management team or engineers.
- Follow up with customer and call management team on back order and manual release (recovery).
- Prepare loan form for customer to sign for loan of spare parts.
- Backup on preparation of airway bill and invoices.
- Other ad-hoc operation duties as assigned.
Requirements :
- Minimum N' level or related Certificate
- Willing to learn, hold responsibility and take stress.
- Able to work as a team and support each other.
EA License: 13C6829
Agent ID: R1439055
JOB SUMMARY
Customer Service Officer (Logistics)

HR FOCUS
Singapore
20 days ago
N/A
Full-time
Customer Service Officer (Logistics)