Customer Service Assistant

JOB EXPERT PTE. LTD.
a day ago
Posted datea day ago
N/A
Minimum levelN/A
Job Description:
Requirements:
JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified.
- Daily triggering and assigning of jobs, liaise with driver and call management team.
- Email call management team to check on spare parts' estimated delivery date and time.
- Liaise with customer on shipment dates.
- Work with Ops RMA team on unused parts.
- Arrange red rush ordering with APDC HUB warehouse and driver.
- AHOC collection activation request by call management team or engineers.
- Follow up with customer and call management team on back order and manual release (recovery).
- Prepare loan form for customer to sign for loan of spare parts.
- Backup on preparation of airway bill and invoices.
Requirements:
- Minimum N-Level
- Willing to learn, hold responsibility and take stress.
- Able to work as a team and support each other.
JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified.
JOB SUMMARY
Customer Service Assistant

JOB EXPERT PTE. LTD.
Singapore
a day ago
N/A
Full-time
Customer Service Assistant