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Customer Service Agent (6 Months Contract, Convertible to Permanent)


Recruit Express Pte Ltd logo
EA License No.: 99C4599
Staffing and Recruitment

Commitment: Full-time | Contract Duration: 6 months (Convertible to perm)

Key Responsibilities:

  • Provide prompt and efficient service in order processing via hotline, email, and sales orders.

  • Communicate critical information such as urgent delivery requests and special timing requirements to the delivery team, ensuring proper follow-through until completion.

  • Ensure strict adherence to processes involving sales restrictions, pricing approvals, and other principal-specific requirements.

  • Coordinate and manage the flow of information among customers, principals, warehouse, and delivery teams regarding order status and delivery arrangements.

  • Handle feedback and resolve issues on the spot where possible. Assign more complex cases to relevant departments for follow-up.

  • Provide administrative support when required, including data entry, filing, document retrieval, and other assigned tasks.

interested candidates kindly send your updated CV to connect@recruitexpress.com.sg

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

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JOB SUMMARY
Customer Service Agent (6 Months Contract, Convertible to Permanent)
Singapore
2 days ago
Entry / Junior
Full-time

Customer Service Agent (6 Months Contract, Convertible to Permanent)