We are seeking a Senior / Patient Service Associate to join our team at our Imaging Centre. In this full-time role, you will be responsible for providing exceptional customer service and support to our patients throughout their visit. Your role will be crucial in ensuring a seamless and positive experience for all our clients.

Description:

• Greeting and welcoming patients upon arrival, ensuring a friendly and professional experience
• Perform front-desk duties such as registration of patients, scheduling of appointments, billing, collection of payments and other administrative duties.
• Handling patient queries, feedback and complaints with empathy and professionalism.
• Coordinating with the clinical team to ensure a smooth patient flow and timely service
• Assisting nurses & radiographers as required.
• Delivering high quality of patient care experience.
• Other duties as assigned.

Requirements:

• Minimum 'O' levels or equivalent.
• Good interpersonal communication skills.
• Excellent customer-service mindset.
• Able to multi-task and work in a fast-paced environment.
• Prior experience in a healthcare setting would be an advantage.
• 5.5 days workweek (1 Saturday-off per month).
• Able to work overtime.
• Candidates with more experience may be appointed to a senior role.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : annatoh@envirodynamics.com.sg