Summary:

• Salary up to $3500
• Industry: Veterinary Clinic
• Working Days: 5 Days
• Location: Alexandra Road

Job Scope:

• Deliver exceptional front-desk service by warmly welcoming clients and pets, assisting with check-in/check-out, and addressing inquiries with empathy and professionalism.
• Support client communication by providing timely updates on patient status, wait times, and treatment plans, while ensuring a compassionate approach during stressful situations.
• Handle patient registration and records by accurately processing documentation, updating client information, and ensuring medical records are maintained properly.
• Manage administrative tasks including appointment scheduling, payment processing, billing accuracy, and responding to phone, email, and text inquiries.
• Maintain reception and clinic areas ensuring cleanliness, organization, and a calm, welcoming environment for clients and their pets.
• Coordinate concierge and promotional activities by assisting with client loyalty efforts, event planning, and representing the clinic at outreach events.
• Collaborate with the veterinary team to support patient flow, assist with patient intake and transport, and contribute to smooth daily hospital operations.

Job Requirements:

• Candidates with proven experience in a medical clinic or customer service role are welcome to apply
• A strong commitment to providing excellent care to both animals and clients.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

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