Customer Service/Administration Officer

SPACE + PTE. LTD.
3 days ago
Posted date3 days ago
N/A
Minimum levelN/A
Job Description:
• Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
• Follow up with customers post-installation to ensure satisfaction and address any concerns.
• Provide support to customers with post-purchase inquiries.
• Plan and coordinate installation and servicing schedules, ensuring efficient use of resources and timely completion of projects.
• Purchase materials for ongoing projects or installations when required.
• Arrange logistics for picking up or sending out stocks and materials to job sites or suppliers.
• Communicate schedules to customers and internal teams, making adjustments as necessary.
• Work closely with the installation team to manage daily work schedules and logistics.
Qualifications:
• O Level, diploma equivalent or above.
• Basic computer skills (Excel, Word, Email).
• Good collaborative skills and a team player.
• Ability to handle multiple tasks while working in a fast-paced environment.
• Able to start immediately.
• Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
• Follow up with customers post-installation to ensure satisfaction and address any concerns.
• Provide support to customers with post-purchase inquiries.
• Plan and coordinate installation and servicing schedules, ensuring efficient use of resources and timely completion of projects.
• Purchase materials for ongoing projects or installations when required.
• Arrange logistics for picking up or sending out stocks and materials to job sites or suppliers.
• Communicate schedules to customers and internal teams, making adjustments as necessary.
• Work closely with the installation team to manage daily work schedules and logistics.
Qualifications:
• O Level, diploma equivalent or above.
• Basic computer skills (Excel, Word, Email).
• Good collaborative skills and a team player.
• Ability to handle multiple tasks while working in a fast-paced environment.
• Able to start immediately.
JOB SUMMARY
Customer Service/Administration Officer

SPACE + PTE. LTD.
Singapore
3 days ago
N/A
Full-time
Customer Service/Administration Officer