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Customer Service Assistant


KIM SOON LEE PTE. LTD.
5 days ago
Posted date
5 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Job Responsibilities:
  • Work with various departments to promptly resolve customer needs and issues to meet/exceed service deliveries.
  • Handling emails and phone calls pertaining to customer's requests and enquires.
  • Processing of customers' orders.
  • Process Portnet.
  • Preferably knowledge in types of container.
  • Provide real time updates on job progress into Transport Management System.
  • Ensure all documents are up to date to faciliate the delivery process.
  • Coordinate with customer to ensure smooth delivery.
  • Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:
  • Able to work in a fast-pace environment
  • Meticulous and service-oriented
  • Preferably knowledge and experience in trucking and transportation environment.
  • Team player who is able to communicate and work effectively with other team members
Related tags
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JOB SUMMARY
Customer Service Assistant
KIM SOON LEE PTE. LTD.
Singapore
5 days ago
N/A
Full-time

Customer Service Assistant