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Client Service Consultant (Luxury Jewellery)


QUANTUM LEAP CAREER CONSULTANCY PTE. LTD.
5 days ago
Posted date
5 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Our client is a reputable international luxury Jewellery that has retail stores all over the world

Working Schedule: 5 day work week including weekends
Work Timing: Shift hours, no overnight shifts
Working Location: Central working location


  • Facilitate online and phone sales in order to reach set goals and objectives
  • Handle Inbound and outbound customer contact via telephone, e-mail, live chat and other (social) media from customers within the SEAO region
  • Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
  • Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Events, Openings, Exhibitions)
  • Outbound calls to Clients includes invites to events and Client Satisfaction Surveys


Requirements
  • Min. 2 years experience in call centre environment.
  • Strong communication skills in spoken and written English.
  • Possess a good learning attitude and is customer service oriented.
  • Has working knowledge in Microsoft Office
  • Willing to work on weekends and public holidays as per schedule.


Interested candidates may send their updated resume to gareth@quantumcareer.com
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JOB SUMMARY
Client Service Consultant (Luxury Jewellery)
QUANTUM LEAP CAREER CONSULTANCY PTE. LTD.
Singapore
5 days ago
N/A
Full-time

Client Service Consultant (Luxury Jewellery)