Customer Support Specialist, Contract Logistic

DACHSER (SINGAPORE) PTE. LTD.
22 days ago
Posted date22 days ago
N/A
Minimum levelN/A
Job Responsibilities:
1. Warehouse operation management
• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.
2. Team management
• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.
3. Quality control and continuous improvement
• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.
Job Requirements:
• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years' experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.
• Possess good communication skills with both internal and external customers.
• Good team player, can do attitude and willingness to learn.
• Positive attitude and must be able to handle sudden change and work in a fast paced environment.
• Result-oriented problem-solving capabilities and on-time task management.
• High attention to detail who is meticulous and efficient.
• Proficient in computer skills ie. MS Office, Excel, Lotus Notes.
1. Warehouse operation management
• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.
2. Team management
• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.
3. Quality control and continuous improvement
• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.
Job Requirements:
• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years' experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.
• Possess good communication skills with both internal and external customers.
• Good team player, can do attitude and willingness to learn.
• Positive attitude and must be able to handle sudden change and work in a fast paced environment.
• Result-oriented problem-solving capabilities and on-time task management.
• High attention to detail who is meticulous and efficient.
• Proficient in computer skills ie. MS Office, Excel, Lotus Notes.
JOB SUMMARY
Customer Support Specialist, Contract Logistic

DACHSER (SINGAPORE) PTE. LTD.
Singapore
22 days ago
N/A
Full-time
Customer Support Specialist, Contract Logistic